Term of service

All capitalized terms used in this Cookies Policy have the same meaning attributed to these terms in the Terms&Conditions unless these terms have been otherwise specifically defined in this Cookies Policy.

This Cookies Policy explains how and why we, iWeekender Europe LLC use cookies and analytic tools on our Internet site www.iweekender.com. We may amend this Cookies Policy from time to time. You remain responsible to understand the terms of this Cookies Policy that apply each time you use the Site.

By using the Site, you confirm that you accept this Cookies Policy and that you consent to Us using cookies and analytic tools in the Site in accordance with it.

What are cookies?

A «cookie» is a small file containing an identifier (a string of letters and numbers) placed on your computer's hard drive or mobile device, and can be later accessed by our servers.

Cookies contain technical information about you, such as the type and model of your device, the version of the browser you use, your session duration, your IP address, and other non-personalized information. Cookies are collected in aggregate and do not contain any personally identifiable information: the data is anonymized immediately upon collection so that it could be used and analyzed in an anonymous format only.

Cookies merely recognize technical non-personalized information about you, unless you choose to identify yourself voluntarily. You may choose to identify yourself by asking the Site to remember your username and password or by personalizing the Site.

In this case you expressly consent to processing of your personal information by Us in accordance with this Cookies Policy.

Cookies may be either «persistent» or «session»:

  • Session cookies exist only during one online session. They do not remain on your hard drive or device beyond your session;
  • Persistent cookies remain on your hard drive or your device between sessions until they expire or are deleted.

Persistent cookies remain on your hard drive or your device between sessions until they expire or are deleted.

Web Beacons

We may also use «web beacons», also known as «Internet tags», «pixel tags» or «clear GIFs». Web beacons are small, pixel-sized graphic objects placed on the Site page or in an email, which are not stored on your hard drive or your device. Web beacons are used in combination with cookies to help Us measure the effectiveness of particular pieces of content in the Site. The information gathered by web beacons is not personally identifiable.

Why do We use cookies?

We use cookies to help Us understand how you use the Site, to allow Us to track your path through the Site, to help Us improve the usefulness and overall usability of the Site and Your browsing experience, to help us find and fix bugs, and to provide you with tailored content.

We also need the statistical information generated from cookies to analyze the Site usage trends, to collect aggregate demographic information about our Registered Customers, to develop new offers, as well as estimate the effectiveness of our marketing communications.

What analytics tools do We use on the Site?

We also use Yandex.Metrica on the Site, a web analytics service provided by Yandex LLC («Yandex»). Yandex places cookies on your device and transmits the information generated by such cookies to Yandex’s data servers via encrypted channels to be stored there.

Yandex will use this information for the purpose of evaluating your use of the Site, compiling statistical reports on Site activity for Us and providing Us with other services relating to Site activity and internet usage. Yandex may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Yandex’s behalf. Yandex will not associate your IP address or any information collected by cookies placed by Yandex with any other data held by Yandex.

By using the Site, you consent to the processing of information about you collected by cookies (including your IP address) and web beacons in the manner and for the purposes set out above.

How can you disable cookies?

You may refuse to accept a cookie from Us by following the procedures specific to your web browser or by adjusting the settings on your mobile device. If you disable our cookies, you may not be able to use the full functionality of the Site.

You can also block storage of cookie files by Yandex on your device and restrict data transmission to Yandex.Metrica, by downloading and installing Yandex.Metrica opt-out browser add-on, which is available under the following link: https://yandex.com/support/metrica/general/opt-out.xml. For more information on Terms of Use and Privacy Policy of Yandex.Metrica, we refer to https://yandex.com/legal/metrica_termsofuse/ and https://metrica.yandex.com/about/info/privacy-policy.

How can you contact Us?

In case you have any questions about this Cookies Policy, please email:

office@iweekender.com

or telephone our customer service line on

+1 646-893-15-68

Your privacy is very important to iWeekender Europe LLC. We understand you want to use the services rendered by Us on the Internet site at the address www.iweekender.com. We understand you want to remain in control of your personal information when you use the Site and that We must earn and retain your trust. This Privacy Notice sets out how We use your personal data and with whom it is shared. We also include a summary of the data privacy rights.

When using the Site, you are consenting to the practices set forth in this Privacy Notice.

Personal Data

As We provide access to the Site to you, We may collect and use limited categories of personal data. In summary, personal data includes information that is attributable to a specific individual.

A summary of this data is:

  • Family name, name, patronymic;
  • Contact telephone number;
  • E-mail address;
  • Date of birth;
  • Passport details;
  • Login and password used by the User to sign in to the Site;
  • Password validation;
  • A password hint to help you to recall your password;
  • Credit card number or any additional information required for authenticating a purchase.

iWeekender Europe LLC will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.

When browsing our Site, the provision of any personal data is not required unless and until you choose to make a purchase or sign up for one of our email newsletters or other services as described below and in our Terms&Conditions.

The Site is not designed for, or intentionally targeted at, children under 18 years of age. Children (persons under the age of 18) are not eligible to use the Site unsupervised. It is not our policy to intentionally collect or maintain information about anyone under the age of 18 and we ask that children do not submit any personal data to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or guardians.

What we do with it

All the User’s personal data we process is processed by our staff in US offices for the purposes of providing the service on the Site and also for marketing purposes where the Users have consented to receive marketing communications. We are permitted to process the User’s personal data because it is required to comply with our legal obligations and/or our contractual obligations to the User to process the data. Where the User has consented to being notified about other services and products We offer, we also rely on the User’s consent. We cannot render the Services unless the Users agrees, in advance, to the disclosure of their personal information to Us.

Your personal data is collected for various reasons including:

  • For your personal identification;
  • To complete reservations;
  • To enable us and our partners to contact you for customer service purposes;
  • To tailor the content of our site to meet our customer’s needs;
  • To share certain information with selected partners;
  • To make any necessary product improvements to our site;
  • To permit us or our partners to verify your com- pliance with any special conditions which might apply.

For your convenience, you may prefer to create an online customer profile by providing us with details of events that may interest you, payment and billing information, delivery address, and/or other personal information. This information will be used to assist you in purchasing tickets more efficiently.

The data is located on servers in the United Kingdom.

No third parties have access to the User’s personal data unless we are allowed in law or contract to share the User’s personal data or we are required to do so for our legal and/or regulatory requirements or other legitimate business interests. (In any event, no such third party is allowed to separately contact you at any time for any reason.)

We may provide information about you to respond to subpoenas, court orders, legal process or go vernmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

We may share your personal data with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of our business to such business entity. We will require any such successor business entity to honor the terms of this Privacy Notice.

We may share your personal data (excluding credit or bank card details) with certain selected iWeekender partners. If you opt in, these partners may use your personal data to contact you regarding related sites which they think may be of interest to you as a iWeekender customer.

These partners will be based worldwide and by agreeing to this Privacy Notice, you are consenting to the transfer of your personal data to these selected partners regardless of where they are based.

We have a reasonable and appropriate data security framework in place to oversee the effective and secure processing of the User’s personal data in iWeekender. More information on this framework can be obtained from our representative whose email address is at the end of this Privacy Notice.

Response to «Do Not Track» Signals

Some Internet browsers include the ability to transmit «Do Not Track» signals. Since uniform standards for «Do Not Track» signals have not yet been adopted, We do not process or respond to «Do Not Track» signals.

Third Party Links and Websites

The Site may contain links to other websites for which We are not responsible. By clicking on any such links, you are entering another website which will contain content and practices for which We have no responsibility. We therefore encourage you to read the privacy statements of all such sites independently as their policies may be materially different from this Privacy Notice. Please note that it is your responsibility to maintain the secrecy of your passwords. Please be vigilant with this information, especially whenever you are online.

We may use third-party advertising companies, to serve or track ads on the Site and other websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.

What are the User’s rights?

If at any point the User believe the information we process is incorrect or out of date, the User may request access to the personal data we hold about the User and/or to have it corrected or deleted or restrict the processing of the User’s personal data. If the User requests access to the User’s personal data, we will respond within 5 (five) calendar days from the date of the User’s request.

If the User wishes to raise a complaint on how we have handled the User’s personal data, the User can contact our data protection representative (email address office@iweekender.com who will investi- gate the matter and respond to the User.

If the User is not satisfied with our response, the User can complain to the supervisory authority in the User’s jurisdiction.

If you have any questions on the Privacy Notice or on how we collect and use your personal information, please contact us at office@iweekender.com.

Updates

This Privacy Notice may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on the policy in the upper right corner of this Privacy Notice so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Notice regarding use or disclosure of personal data, we will provide advance notice on the Site. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

Defined Terms

In these Terms & Conditions the following capitalized words and expressions have the following meanings:

Account
Means the personal directory on the Site, which is only available when the User has provided Us with the real name, address, phone number, and email address for the purposes of registration and in accordance with the Privacy Notice;
Cookies Policy
Means the cookies policy applying to Your use of the Site which is set out here: https://iweekender.com;
Partner
Means the legal entities, offering aviation operations, event management for shows or sporting events and other services that are promoted on the Site;
Privacy Notice
Means the privacy notice applying to Your use of the Sitewhich is set out here: https://iweekender.com;
Services
Means the services rendered by Us on the Site, which is a software (online platform) that brings together the Partners and the Users that are interested in the Partner’s services;
Site
Means the Internet website at the address www.iweekender.com;
Terms
Means these Terms & Conditions as subsequently amended and/or restated from time to time;
User
Means any physical person accessing the Site via Account;
«We» or «Us»
Means iWeekender Europe LLC;
You
Means you, the User using the Site and or the Services
(and «Your» shall be construed accordingly).

Who We are and how to contact Us

The Site is operated by iWeekender Europe LLC. To contact Us, please email at office@iweekender.com

By using the Site You accept these Terms

The Site allows contracts for the sale of Partner’s services to be concluded. However, You and the Partners are the sole decision-makers in finali-sing t he sale or purchase of the Partner’s services.

In consideration for Us making the Site available to You free of charge (subject to these Terms), You agree to comply with these Terms and to only use the Site in compliance with these Terms.

By using the Site, You confirm that You accept these Terms and that You agree to comply with them.

If You do not agree to these Terms You must not use the Site.

We recommend You print a copy of these Terms for future reference.

These Terms are in addition to, and do not nullify, or amend, or modify the effect of any other agreement between You and Us, including the Sale and Supply Terms.

There are other terms that apply to You

These Terms refer to the following additional terms, which also apply to Your use of the Site:

  • Our Privacy Notice which sets out the terms on which We process any personal data We collect from You, or that You provide to Us. By using the Site, You consent to such processing and You warrant that all data provided by You is accurate;
  • Our Cookies Policy which sets out information about the cookies on the Site.

We may make changes to these Terms

In Our sole discretion, We may unilaterally amend or restate these Terms or any other documents referenced herein at any time. Every time You wish to use the Site, please check these Terms to ensure You understand the terms and conditions that apply to You at that time. Any amended or modified terms will be effective upon posting. Continued use of the Site constitutes acceptance of any modified terms and conditions.

We may make changes to the Site

We may update and change the Site from time to time to reflect changes to the Services, Our users’ needs and Our business priorities and operational conditions. We will try to give You reasonable notice of any major changes.

We may suspend or withdraw the Site

The Site is made available free of charge.

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Site for business and/or operational reasons. We will try to give You reasonable notice of such suspension or withdrawal.

You are also responsible for ensuring that all persons who access the Site through Your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Your failure to follow the requirements of these Terms or other applicable terms that are posted in the Site may result in suspension or termination of Your access to the Site, without notice. We further reserve the right to terminate, without notice and in Our sole discretion, any User’s access to or use of the Site for any reason.

Basis of use of the Site

Your use of the Site is conditional upon Your status as a registered user which is provided when you register the Account.

You must keep Your Account details safe

If You choose, or You are provided with, a user identification code, password or any other piece of information as part of Our security procedures, You must treat such information as confidential. You must not disclose it to any third party. You agree to maintain and update information as prompted in the Site to keep it true, accurate, current and complete.

We have the right to disable any user identification code or pas- sword, whether chosen by You or allocated by Us, at any time, if in Our reasonable opinion You have failed to comply with any of the provisions of these Terms.

If You know or suspect that anyone other than You knows Your user identification code or password, You must promptly notify Us at office@iweekender.com. We exclude all liability to You and any other person for any loss or damage arising from any unauthorized use of Your identification code or password by a third party.

Service and iWeekender Guarantee

We do not take title to the underlying Partner’s service and the actual transactions are between you and the Partner. Once you and Partner have entered into a transaction, all transactions are covered by the iWeekender guarantee.

Please note that the event dates, times, venues and subject matter, which are listed on the Site, may change. It is up to You to verify the most recent changes by contacting the box office or referring to official listings for any changes.

iWeekender Guarantee. When You purchase the Partner’s service on the Site, We guarantee that You will receive the service You paid for in time. In the rare instance that a problem arises and the Partner does not provide You with the service as described on the Site, We will, in Our sole and absolute discretion, review comparably priced services and offer You replacement at no additional cost, or We will issue You a refund in the amount not exceeding «Comparably priced» replacement services are determined by iWeekender in its sole and absolute discretion.

If You receive service from the Partner that is not what you ordered, we strongly advise you to contact Us to report the issue. Issues must be reported within 14 days after receiving the service otherwise this will no longer be covered by the iWeekender Guarantee. In certain circumstances, you may be required to complete a dispute claim form and provide additional information in order to claim a refund. We reserve the right to prohibit anyone who brings a fraudulent claim from having further access to the Site.

Although We make reasonable efforts to update the information and data made available on or through the Site, We are not responsible for any errors or omissions in such information and/or data, nor for the results obtained from Your use of it. All information and data made available on or through the Site is provided:

  • «As is»;
  • With no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete, timely, up to date or likely to yield any particular result as a consequence of Your use of it;
  • With no other warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability or fitness for a particular purpose.

Limited License

Subject to these Terms, We agree to grant You a limited, non-exclusive, revocable, nontransferable, and non-sublicenseable license to use the software in the Site solely for the purposes described in these Terms.

You may not, and these Terms do not give You permission to, reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license or create derivative works with respect to the Site or any Site Information.

You agree not to sell or modify the Site or the Site Information or reproduce, display, publicly perform, distribute, or otherwise use the Site or the Site Information in any way for any public or commercial purpose in any other manner that is likely to cause confusion among consumers, that disparages or discredits Us or the Partners, that dilutes the strength of Our property or the Partner’s property, or that otherwise infringes on Our or the Partner’s intellectual property rights. You further agree to in no other way misuse the Site or the Site Information.

You agree not to sell or modify the Site or the Site Information or reproduce, display, publicly perform, distribute, or otherwise use the Site or the Site Information in any way for any public or commercial purpose in any other manner that is likely to cause confusion among consumers, that disparages or discredits Us or the Partners, that dilutes the strength of Our property or the Partner’s property, or that otherwise infringes on Our or the Partner’s intellectual property rights. You further agree to in no other way misuse the Site or the Site Information.

Our responsibility for loss or damage suffered by You

  • We exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it.
    • Use of, or inability to use, the Site;
    • Use of or reliance on any content displayed on the Site;
  • We exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it.
    • Loss of profits, sales, business, or revenue;
    • Business interruption;
    • Loss of anticipated savings;
    • Loss of business opportunity, goodwill or reputation;
    • Any indirect or consequential loss or damage.

You agree to indemnify and hold iWeekender and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys’ fees) incurred by iWeekender and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site.

We are not responsible for viruses and You must not introduce them

We do not guarantee that the Site will be secure or free from bugs or viruses.

You are responsible for configuring Your information technology, computer programmes and platform to access the Site. You should use Your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, You (and/or any Authorised Users) may commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use the Site will cease immediately.

You acknowledge that You are responsible for providing, at Your own expense, all equipment necessary for You to access and use the Site, including, but not limited to, computers, computer systems, servers, peripheral equipment, operating systems, Sites, communications software, Internet access, telecommunications equipment, and other equipment and software and that You are solely responsible for any losses, damages, or costs incurred asa result of errors made by, or the failure of, the respective equipment used to access the Site.

Third Party Information

We do not control the information provided by other Users which is made available through the Site. You may find other User’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. By using this Site, You agree to accept such risks and agree that iWeekender is not responsible for the acts or omissions of users on the Site.

No assignment

You may not assign Your rights nor delegate Your responsibilities hereunder without Our express written permission. We may, at any time, assign Our rights or delegate Our obligations hereunder without notice to You.

Severability

In the event that one or more portions of these Terms shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such validity, illegality or unenforceability shall not affect any other provision contained in these Terms.

Which country's laws apply to any disputes?

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We and You both agree irrevocably to the exclusive jurisdiction of the courts of England and Wales.

If any part of these Terms are held by a court of competent jurisdiction to be invalid, unenforceable, unlawful or void then said part shall be deemed severed from the rest of the these Terms without prejudice to the validity and enforceability of the remaining parts of these Terms.

iWeekender Europe LLC

Reg. No.: 40203118807

Address: 57-16 Brivibas Street,

Riga LV-1010, Latvia

All rights reserved

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iWeekender Europe LLC
Reg. No.: 40203118807
Address: 57-16 Brivibas Street,
Riga LV-1010, Latvia